This coming July, Faculty Training Institute (FTI) is introducing a new Business Process Management (BPM) course that will supplement its current BPM offering. Through an ongoing partnership with US-based Watermark Learning, FTI is offering - Getting Stared with Business Process Management (1-day). It complements FTI’s highly successful Business Process Modelling Fundamentals 2- day course. The courses may be taken separately or in combination, depending on the level of skill and experience of the delegate. The courses are methodology- neutral enabling participants to apply the knowledge and skills to any environment and use the techniques immediately upon leaving class.

Getting Started in Business Process Management explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding process and describes tried and tested process management concepts and techniques.

Delegates will understand strategic business alignment with processes, including an introduction to business architecture. The course helps delegates

understand what the new Business Process Management technologies are and how they can leverage other BPM efforts. They will also learn how to apply a BPM Life Cycle definition and continuously improve organisational performance through process analysis, design, performance management and process transformation.

Business Process Modelling Fundamentals is designed to give delegates the knowledge and skills required to accurately analyse and model existing business processes and to use these models to identify areas of the business which could be improved either through automating  the processes using IT systems or redesigning a process to be more efficient. Much of the course is aimed at developing the thinking skills and mental framework for effective process modelling rather than merely teaching notation and methodology.

For more information about Getting Started with Business Process Management commencing on 15 July in Cape Town and 23 July in Johannesburg and Business Process Modelling Fundamentals commencing on 17 July in Cape Town and 25 August in Johannesburg please contact Lauren on 021 683 4506/ This email address is being protected from spambots. You need JavaScript enabled to view it. or  This email address is being protected from spambots. You need JavaScript enabled to view it. / 011 807 9478

 For further information about FTI’s courses in Business and Systems Analysis, Project and Programme Management, Business Process Management, Analytical thinking and Creative Problem Solving, Quality Assurance and Testing, CBAP®, PMP®, Risk Management, Business Architecture,  please visit